Privacy Policy
Last updated: February 26, 2026
CSY Real Estate (“we”, “our”, or “us”) operates a digital property discovery platform that enables users to buy, rent, lease, and find paying guest (PG) accommodations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website.
1. Information We Collect
We collect information in the following ways:
- Information You Provide: Name, phone number, email address, user type (Buyer / Agent / Consultant), property preferences, and any details submitted via forms.
- Property Listing Data: Information submitted by owners, agents, or consultants when listing properties.
- Location Data: Approximate location information when using map-based search features.
- Technical Data: IP address, browser type, device information, and usage analytics.
2. How We Use Your Information
- To provide property details after lead submission.
- To connect users with property owners or consultants.
- To improve search results and user experience.
- To manage property approvals and platform moderation.
- To send relevant updates or respond to inquiries.
- To analyze traffic and platform performance.
3. Lead Capture & Access Control
Certain property details may require submission of contact information before full access is granted. This helps us ensure genuine inquiries and improve service quality. We may use secure session storage or cookies to remember previously submitted leads for a limited duration.
4. Cookies & Local Storage
We use cookies and browser storage to:
- Remember user preferences
- Prevent repeated lead form prompts
- Enhance website performance
- Analyze visitor behavior
5. Data Sharing
We do not sell or rent personal data. Information may be shared only:
- With property owners or authorized agents for inquiry purposes
- With trusted service providers (hosting, analytics, cloud storage)
- If required by law or regulatory authorities
6. Google Maps & Third-Party Services
Our platform integrates Google Maps and related APIs for map display and location-based search. Use of these services is subject to Google’s own privacy policies and terms.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
9. Your Rights
You may request access, correction, or deletion of your personal data by contacting us through the contact information provided on our website.
10. Policy Updates
We may update this Privacy Policy periodically. Changes become effective once posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us through the official contact details listed on our website.
